An online store should not be an island
E-commerce platforms manage the sales side well; but a business's accounting, warehouse, procurement and customer records usually live in other systems. When those systems are not connected to one another, orders are transferred by hand, stock is kept separately in two places, and reports have to be compiled from more than one source.
E-commerce platform integrations let product, order, stock and customer data flow between your store and your business systems in a controlled way.
Which workflows can we build?
Automatic transfer of orders into your ERP, accounting or order management system,
Reflecting stock and price information from the source of truth onto the store,
Managing the product catalogue (descriptions, images, variants) centrally,
Writing order statuses and shipment tracking information back to the store,
Connecting the invoicing process to the e-invoicing infrastructure,
Synchronising customer records with your CRM or in-house systems.
We can work with hosted platforms widely used in Türkiye, such as Ticimax, İdeasoft and İkas; with platforms such as Shopify, WooCommerce and OpenCart; or with e-commerce systems developed specifically for a business.
What we pay attention to in the integration
Choosing the source of truth: which system is authoritative for products, prices and stock is clarified at the outset; two-way synchronisation is not allowed to produce data conflicts.
Variant and code mapping: variant structures such as size and colour, together with product codes, are mapped between systems according to defined rules.
Order life cycle: cancellations, returns and partial returns are part of the flow as well — not only the happy path.
Performance: bulk updates are scheduled within the platform's limits and in a way that does not strain the store.
When is an e-commerce integration needed?
Orders are moved from the store into internal systems by hand,
Stock figures differ between the store and the warehouse,
Product updates are made separately in two places,
Sales reports are merged manually from different systems,
The data-shuffling load on the operations team grows as the store grows.
Let us review your e-commerce setup together
Let us look together at the e-commerce platform you use and at your business systems, and design a structure that runs without a break from sales through to accounting.